Website Terms of Use

4. Content Accuracy and Site Availability

We work hard to keep the information on this Site accurate, current and useful, but we cannot guarantee that everything on it is complete, error-free or up to date at all times. The travel industry moves quickly, and details such as hotel room availability, itinerary features, prices and supplier services can change between the time a page is written and the time you read it.

Prices and itineraries are indicative

Any prices, trip outlines, day-by-day itineraries, hotel descriptions or experience details shown on this Site are provided for general inspiration and information only. They do not constitute a firm offer or a binding quote. Your confirmed price and itinerary are set out in the written proposal and Confirmation issued by your Dedicated Travel Concierge, which are subject to our Booking Terms and Conditions. In the event of any difference between the Site and your Confirmation, the Confirmation controls.

Travel advisories

Conditions at travel destinations can change. Before booking and before you depart, we encourage you to review current travel advisories, entry requirements and health guidance issued by the U.S. Department of State (travel.state.gov), the Centers for Disease Control and Prevention (cdc.gov) and other relevant authorities. We do not warrant that any destination featured on this Site is safe or suitable for your particular circumstances.

Site availability

We aim to keep the Site available around the clock, but we do not guarantee uninterrupted access. We may suspend, restrict or withdraw access to all or part of the Site for operational or technical reasons, without prior notice. We are not liable for any inconvenience or loss caused by unavailability of the Site.

5. Third-Party Links and Content

This Site may include links to websites operated by hotels, airlines, travel suppliers, destination management companies, review platforms and other third parties. These links are provided for your convenience and reference only.

We do not own, operate or control those external websites. Linking to a site does not mean we endorse it, its content, its products or the company behind it. When you follow a link to a third-party site, you leave our Site and the terms and privacy policy of that third party apply.

We have no responsibility for the accuracy, legality or suitability of anything you find on a site we have linked to. We are not liable for any loss or damage arising from your use of or reliance on content, products or services on any third-party site.

Some pages on this Site may display content pulled from social media, review platforms or partner feeds. This content is provided by those third parties and we do not endorse or verify it. If you see content that appears inaccurate or inappropriate, please let us know at legal@eliteglobalconcierge.com.

If you would like to link to any page on our Site from your own website, please contact us for permission first. We do not permit framing or embedding of our Site in another site without our written consent.

7. Content You Submit to Us

When you contact us through this Site — by completing an enquiry form, sending a message, submitting a review, or interacting with us through social media features connected to the Site — you may share information, feedback, photographs, ideas or other content (“Submitted Content”).

What you agree to when you submit content

  • You confirm that you own or have the right to share any Submitted Content, including any photographs, and that sharing it with us does not infringe anyone else’s rights.
  • You grant Elite Global Concierge LLC a non-exclusive, royalty-free, worldwide licence to use, display, reproduce and share your Submitted Content for the purposes of responding to your enquiry, improving our services and, where you have given your permission, for marketing. You may withdraw marketing permission at any time by writing to us.
  • You must not submit anything that is false, misleading, defamatory, harmful, obscene, discriminatory, or in breach of any applicable law.
  • Personal data you provide is handled in accordance with our Privacy Policy.

Reviews and testimonials

If you submit a review or testimonial, you confirm it reflects your genuine experience. We may publish it on this Site or on third-party review platforms with your first name and general location (for example, “Sarah, New York”) unless you ask us not to. We will not alter the substance of what you wrote, though we may correct obvious spelling errors.

We reserve the right not to publish, and to remove, any Submitted Content that we determine is inappropriate, misleading or in breach of these Terms, without notice and at our sole discretion.